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RENEWING NORTON INTERNET SECURITY INSTALL
RENEWING NORTON INTERNET SECURITY FULL
RENEWING NORTON INTERNET SECURITY SOFTWARE
RENEWING NORTON INTERNET SECURITY TRIAL
RENEWING NORTON INTERNET SECURITY LICENSE

Yet Norton’s customer service team assured me this was ‘usual practice.’īut when I threatened to pull the plug, (after spotting a 60-day refund option in the super tiny small print), I was quickly offered a refund of £25 to stay. So, I was straight on the phone to Norton, as taking the money hot on the heels of their reminder and a month ahead of renewal, seemed like a sneaky trick to me. Looking for a credit card that offers cashback or rewards? Compare different cards at loveMONEY

On checking my bank account, I found the payment left my account on 1 July nearly a whole month before my subscription ends on 27 July. Yet four days later, on 28 June, I got another email confirming my ‘Security Standard Subscription’ was renewed and my debit card had been automatically charged £49.99 – more than double the price I’d paid last year! When an email from Norton popped up recently, I assumed it was an advance reminder. To qualify for this service, the small print says you ‘must be enrolled in the auto renewal service.īlissfully unaware of this, I had a note in my diary to remind me my subscription ran out at the end of July as I intended to try and haggle down whatever renewal price came my way.

RENEWING NORTON INTERNET SECURITY SOFTWARE

Yet somehow, as I discovered to my cost, my Norton anti-virus software subscription was set up this way.Īfter much investigation, I’ve now discovered this is due to its Virus Protection Plan. So, as you might imagine, I never set anything up on auto-renewal. My home insurer punished my loyalty with a £700 penalty No opportunity to negotiate To add insult to injury, in many cases, premiums are often hiked up substantially over future years. Unfortunately, this means we miss out on the chance to shop around or haggle to bring down the price. If you have issues adding a device, please contact us.As a consumer journalist, I’m always banging on about why you should never set anything up for auto-renewal, including insurance, subscriptions and memberships.įor me, it’s seen as a sneaky way for a firm to dip into your bank account year after year, as chances are, we forget to cancel.

Usage: for non-commercial household use only.

RENEWING NORTON INTERNET SECURITY LICENSE

Updates: your subscription may include product, service and/or protection updates, and features that may be added, modified, or removed, subject to the acceptance of the License & Services Agreement.

To cancel your contract or request a refund, click here. For details, visit our Cancellation & Refund Policy.

RENEWING NORTON INTERNET SECURITY FULL

For trials with paid monthly subscription, you can request a full refund within 14 days of being charged.

For each annual renewal or trials with paid annual subscription, you can request a full refund within 60 days of being charged.

Cancellation & Refund: you can cancel any of your contracts and request a full refund within 60 days of purchase for annual subscriptions and within 14 days of purchase for monthly subscriptions.

For annual subscriptions, they are charged up to 35 days before the subscription is due to renew, and we send you a notification email with the renewal price before.

Renewal Prices: may be higher than the price for the initial term and are subject to change.

Renewal Cycle: automatically renews each month or each year after the initial term, unless the subscription renewal is cancelled before the day you are due to be charged in your account or by contacting us here.

RENEWING NORTON INTERNET SECURITY TRIAL

When the trial ends, the paid subscription starts and the first term is charged, unless cancelled before.

Trial: payment method required if signing up for a trial (credit/debit card or PayPal only).

RENEWING NORTON INTERNET SECURITY INSTALL

Set-up: to get the protection/service started, you must download and install on each device and/or complete set-up.

Contract Type: contract for a monthly or annual subscription, starting when the transaction is complete.